Privacy Policy

1. Who we are

Marandar Tech is the data controller for personal information submitted through this website. You can contact us about privacy at contact@marandartech.com.

2. Information we collect

When you send us an enquiry, we may collect:

• Your name
• Your business or organisation name
• Your work email address
• Your mobile telephone number
• Information you choose to provide about your project or requirements
• Confirmation that you accepted this privacy notice when submitting the form
• Our correspondence and notes relating to your enquiry

Please do not include sensitive personal information in your enquiry.

3. How we use your information

We use this information to:

• Respond to your enquiry and arrange a conversation
• Understand your requirements and prepare relevant proposals
• Keep an appropriate record of our correspondence
• Protect our website and communications from misuse
• Meet legal, regulatory or accounting obligations where applicable

We do not sell your personal information. We will not add you to a marketing list simply because you submitted an enquiry.

4. Our lawful basis

Under UK data protection law, we generally process enquiry information because it is necessary to take steps at your request before entering into a contract, or because we have a legitimate interest in responding to people who contact our business.

5. Cookies and analytics

This website does not currently use cookies, advertising trackers or analytics tools. If this changes, we will update this policy and provide any cookie controls required by law.

6. Who we share information with

We may use trusted service providers for website hosting, email and business administration. They may process information only as needed to provide those services and must protect it appropriately. We may also disclose information where required by law.

If a provider processes information outside the United Kingdom, we will use an appropriate legal safeguard for that transfer.

7. How long we keep information

We normally retain enquiry details for up to 24 months after our last contact. We may keep information for longer where it becomes part of a client relationship or where we must retain it for legal, tax or contractual reasons.

8. How we protect information

We use reasonable technical and organisational measures to protect personal information against loss, misuse and unauthorised access. However, no method of internet transmission or storage is completely secure.

9. Your rights

Depending on the circumstances, you may have the right to:

• Request access to your personal information
• Ask us to correct inaccurate or incomplete information
• Ask us to delete or restrict the use of your information
• Object to processing based on legitimate interests
• Receive certain information in a portable format
• Withdraw consent where processing relies on consent

To exercise a right, email contact@marandartech.com. We may need to verify your identity before responding.

10. Complaints

Please contact us first so we can try to resolve your concern. You also have the right to complain to the UK Information Commissioner’s Office at ico.org.uk.

11. Changes to this policy

We may update this policy when our website, services or legal obligations change. The latest version will always be published on this page with its effective date.